Tallgrass Canada receives all of it's physical products from Tallgrass Animal Acupressure Resources (TAAR). Due to customs, shipping costs, and currency exchange rates we have an alternative method.
Approximately one month before each Hands on clinic, an order is placed for the materials for the class. The shipping is divided by the number of items in the order. If you would like to save on shipping costs, we can arrange to have your item added to the bulk order. This may result in a delay in shipping as there will be a turn around from TAAR to Tallgrass Canada and subsequently to you.
We do not provide refunds for physical products as the item could be damaged during its return.